Refund Policy
đź›’ Overview
This policy explains how refunds, returns, and exchanges are handled for both physical CDs and digital music purchases made through the website. By placing an order, customers agree to the terms below.
đź“€ Physical CDs
Physical CDs can be returned or exchanged under the conditions listed here.
Eligibility for Returns
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CDs must be unopened and in their original packaging to qualify for a refund.
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Returns must be requested within 14 days of delivery.
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Opened CDs may only be returned if they are defective or the wrong item was received.
Damaged or Incorrect Items
If a CD arrives damaged or incorrect, customers should contact the site within 7 days of delivery. A replacement or refund will be issued once the issue is verified.
Return Shipping
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Customers are responsible for return shipping costs unless the item was defective or incorrect.
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Refunds are issued once the returned item is received and inspected.
🎵 Digital Music
Digital music purchases are delivered instantly and cannot be physically returned.
Refund Eligibility
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Digital downloads are non‑refundable once the download link has been accessed.
Access Issues
If a customer has trouble downloading or opening a file, support will assist in providing a working version.
đź’ł Processing Refunds
Approved refunds are issued to the original payment method. Processing times may vary depending on the customer’s bank or payment provider.
✉️ Contact
Questions about refunds or returns can be sent through the website’s contact form or the email provided on the site.